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Auto on Info  July 2005

Toyota Motor Corporation and Its Products

Visitor Comment: May 26, 2002

Hi! Just wanted to compliment you on a great site. It is very informative, especially since prospective consumers can contact those owners of high mileage vehicles through email. I have already bookmarked this page, and perhaps in time I'll post my car for its high mileage ... and by the way, it is a Toyota Corolla!

Site manager commentary, dated July 24, 2005:

Visitors should always bookmark those pages of interest, to ensure future access.

Visitor Comment: November 22, 2002

Very interesting survey
I have an 89 Camry with 232,000 original darn near everything.
Haven't done rear brakes, trans, a/c, clutch OR ANY ENGINE WORK INCLUDING NO VALVE SETTING--4 cyl 2,000 cc engine. 
I plan on a coast to coast trip this summer and I won't spend a dime to get ready, either.
I certainly will consider a different car at some point, but I want very solid basics, and I really don't care too much about all the gingerbread that is tacked on.

Visitor Comment: December 6, 2002

It's my 5th Toyota. I am very satisfied concerning Toyota. My 4th Toyota[, a] Corolla, I have had 14 years.

Friendly greetings from Belgium

Visitor Comment: February 10, 2003

I've known this for a while but never said it, there is no reason anyone should really buy an American built car. We are the greatest country, but it is apparent that a 10 year old [L]exus is worth all the brand new GMs, [F]ords and [C]hryslers in the world.

Visitor Comment: April 26, 2003

Comments: [S]ince 1969 I've owned 11 cars, 8 purchased new, 3 of them "big 3" and 5 of them Toyotas. I'll never buy another 'big 3" ... the Chevy and the Saturn, both of them purchased new, were outright junk. The best cars I've ever owned, [and] likely ever will, were a 1976 Toyota Corolla sedan and my 1989 Toyota pickup. I've still got the pickup, which my son says I'll be buried in, and wish I could get the Corolla back, although I also currently have a 1991 Camry. I loved that Corolla.

Site manager commentary, dated July 24, 2005:

A made-in-Japan Corolla is not something to sell.

Visitor Comment: July 9, 2003

I have owned several [C]orollas - GREAT cars! Only one Camry - NEVER again!

Site manager commentary, dated July 24, 2005:

The combination of size, proportionality, nimbleness, effortless performance, and rather flawless operation give the made-in-Japan Corolla an endearing quality. Exactly why - and how they all interact - would be a good subject for several doctoral theses and post-doctoral research projects.

Visitor Comment: August 13, 2003

I have owned Toyota's since 1988. My first truck lasted me 12 hard years and I got over 175K out of it. My next was a 1994 4Runner w/a 4cyl 5spd. Best vehicle I've ever owned (built in Japan)! So, when my truck came due for replacement, of course, I got another Toyota, a 1999 Tacoma (SR5 4WD Extended Cab 6cyl 5spd). Then, to satisfy a bigger SUV need, I got a $43,000 2001 Sequoia SR5, loaded. Both the Tacoma and Sequoia have been nothing but trouble. [...]

Site manager commentary, dated July 24, 2005:

Toyotas made in North America should best be left for people with Big Three experiences. Those with made-in-Japan Toyota experiences should best stick with made-in-Japan Toyotas.

Visitor Comment: November 11, 2003

Nice site! Just got a decal 150,000 mile from www.highmile.com for my 188,867
1990 Camry.

Visitor Comment: February 6, 2004

Interesting reading you have.  Sadly, The Detroit 3 have backed themselves into a corner and there is no honourable way out.  The Detroit 3 manufacture [....]  Ford is finished, they will either be joined to some other company or ??? General Motors, due to its size, which is continually shrinking has more clout. Chrysler is already joined up.  Sadly, we Americans make junk, purchase junk and think it is normal and acceptable.  Once upon a time such a third world situation did not exist in this country.  As much as I would rather drive a Mercury - my personal vehicle of choice, I will never.  We have a Honda - not because we really want it, but because it treats us right.  It is safe, built to last and to be dependable.  I don't wonder if it will catch fire in my garage, or stop in the middle of traffic, or have major problems until well up in mileage. My last Detroit 3 vehicle was a 1997 Windstar van.  [...]  The risk is far too great in purchasing a Detroit 3 vehicle.  One individual may own a Chevy or Ford and have wonderful service, the next may have abysmal service. Such does not exist with Toyota or Honda.  I wish I could drive a Ford, I truly do, but Ford will not let me.

Site manager commentary, dated July 24, 2005:

This visitor comment does a rather decent job of putting the statistical data of this site into real world terms. However, the clause, "Such does not exist with Toyota or Honda," is better expressed, "An unreliable product by Toyota or Honda, especially one made in Japan, is much less likely and a dangerous product by Toyota or Honda appears much, much less likely." (See February 19, 2003, visitor comment and commentary.)

Site manager commentary, dated July 29, 2005:

With regard to the reliability of North American made Toyotas, it should be noted that for maximizing future plant location options, it may well be in the best interests of Toyota Motor Corporation to maintain the now likely rather commonly held opinion "Made in North America = Junk." And to maintain the opinion, Toyota should intentionally turn out, on occasion, a defective, or very defective, North American made vehicle, although at a frequency that is much less than that for the Big Three. Consequently, it may be argued, for utility maximization (here meaning minimization of defect likelihood), the consumer should avoid Toyota products made in North America and prefer products made in Japan, with which senior management has stronger cultural ties, or Toyota products made in, say, China, where economic advantage prefers location. However, if the consumer is disposed to think that "Made in North America" is important, Honda may be a better bet (assuming an equal or greater Consumer Reports short-term predicted reliability and an equal or greater Auto on Info projected reliability), as wherever Honda, by size the lesser of the two, might venture on planet earth, it will find Toyota, its formidable and unrelenting adversary.

Site manager commentary, dated August 7, 2005:

To review a brief chronology of Ford fires, incinerations, lawsuits, and actions taken by the National Highway Traffic Safety Administration, see 8. Blazing Fords on the Cautionary Remarks web page.

Visitor Comment: Late 2004 or early 2005

Hi!

Just stumbled upon your Reli[ab]ility website. I am SO impressed with your "thoroughness". I have followed CUs results for years, but now have much more data. Since doing that, I have become a Toyota man. ("How'd that happen?") Even at near salvage, Toyotas have proven to still have many miles left in them. I am currently on my 18th old Toyota. CUs charts have always been extrem[e]ly reliable, themselves. Thanks for putting so much effort into the website. It is now one of my favorites! Thanks!

Visitor Comment: Late 2004 or early 2005

I've been amazed at how your site has opened my eyes - I own two 2002 S. Korean cars at this time and have a 2005 Toyota Prius on order for delivery late next summer.  I plan to drive this car 10-12 years and plan to replace the batteries (if they need it) at the recommended 5-6 years (about $2000 in current prices). I drive above the average 21,200 miles per year so will see significant savings on my fuel costs. 

I've recently rented a Pr[iu]s from Enterprise rental-car and found the car a[n] absolute revelation and felt as if I'd had an epiphany.  [...]

Frankly, I shall never buy another US engineered or built vehicle, and may even shy away from Toyotas built or engineered in the US.  The facts speak for themselves.  I've read some letters to automotive trade magazines saying that these "Consumer Guide" type writings have "ruined the expectations of the car purchasers" (this coming from a VW/Audi salesman).  Wow, then how come a friend of mine was so disappointed with his new Audi, that he traded it off at a HUGE loss and had to step down to a Mazda 3 just to get a set of wheels?  Hmmmmm...... Conversely to the car salesman's whining, I think my friend should have read Consu[m]er Report[s] and your site before plunking down tens of thousands of dollars on an Audi.

How could I trust Ford or particularly GM or Chrysler (which are currently working together to develop hybrid drive - how many decades, never mind years, after Toyota started spending money to begin their development?) to actually "get it right" with regards to hybrid technology, when in some 100 years, they can't even get the basic manufacture of automobiles down to a science?  No way.  Toyota yes, or maybe Honda, perhaps even Subaru - except that GM bought 20% of Subie from Nissan during the Asian financial crisis, and everything GM touch, they SCREW UP.  Kind of like the Midas touch in reverse.

GM should plan on gradually closing out it's car business, just as Studebaker did.  It took from 1954 to 1966 to close out Studie, which failed mostly due to poor management and shiftless workmen (sound familiar?), so I'm guessing GM might last another decade.  For the sake of our economy, I'm glad to see Toyota putting money into the US in terms of building factories, I just hope our workers are up to the requirements - and I'm not convinced that they are. 

Keep up the good work.

Visitor Comment: July 22, 2005

Hi Mr Bleeker

I'm a reader of your web site and enjoy your conclusions and calculations.  After studying all possible information for 18 months and waiting for 9 1/2 months, my 2005 Toyota Prius arrived.  Having taken 28 years to "get it through my head" that the big 2 1/2 either will not or cannot provide decent products (despite an IQ of 127), I finally "wised up" in 2002 and bought a Hyundai Sonata, which (up until now) has been the best car I've ever had.  (Part of my reluctance to "buy foreign" was because my father was in the auto industry, and I am a dedicated car nut as well as born, raised and living in Michigan - though have literally lived all over the country and in the UK as well).  Hopefully, the new Prius will be far better than even the Sonata (and from your figures and stats, it should prove to be so).  I am already getting approximately 200% the gas mileage that the V6 Sonata does.  (My wife took over the Sonata).  Just so you know, I'm obtaining approximately an average of 54 miles per (US) gallon by measurement, and somewhat less by the Prius's computer (which inaccuracy I do believe stems from the fact that it can only compute as high as 99.9 mpg even when regenerating or running on electric-only, when in fact, the true MPG is obviously higher during those times).  Hopefully, I'll be able to run this car for 1/4 million miles and 12 years, so by the time I'm 60, I can buy something - hopefully Toyota will still be making the best - to "last the duration" until and after I retire at age 66 or 67.  I've had the car since the 8th and it is absolutely terrific.  If you are of a mind to retire the Corolla, you won't be sorry if you buy a Prius. It is, by the way, both engineered and built in Japan.  I'm afraid I have to agree with you on the possibility that US designed/ engineered and built Toyotas are not of the same quality overall as those developed and built in Japan.  My last (ever) "American" car (a 1999 Dodge Neon) was in fact built in Mexico, had head gasket problems (2 times), and [...]

Links to Amazon.com

Auto Lit
Consumer Reports magazine
Consumer Reports Used Car Buying Guide 2005
Consumer Reports Used Car Buying Guide 2004
Consumer Reports New Car Buying Guide 2004
Consumer Reports Buying Guide 2005
The Toyota Way: 14 Management Principles From The World's Greatest Manufacturer
Toyota Production System: An Integrated Approach to Just-In-Time*
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Decoding the DNA of the Toyota Production System ( an article from the Harvard Business Review)
Toyota: Fifty Years in Motion* by Eiji Toyoda

* The books with an asterisk are presently unavailable at Amazon.com. They may have become collectors' items, as previously used copies were readily available. Nonetheless, the visitor may, from time to time, check Amazon.com or may try Barnes & Noble.

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