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Big Shift Toward Quality Leaves Big Three with Big Inventories
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Management Lit Juran on Quality by Design : The New Steps for Planning Quality into Goods and Services Management: Quality and Competitiveness What Is Total Quality Control?: The Japanese Way by Kaoru Ishikawa Competitive Branding : Winning in the Market Place with Value-Added Brands by Torsten H. Nilson The Wall Street Journal ![]()
Auto on Info July 2004
Big Shift Toward Quality Leaves Big Three with Big Inventories
In the first half of 2004, U.S. consumers have shown a strong preference for quality. (See In the U.S. in June 2004, Toyota and Nissan Sales Advance, General Motors and Ford Sales Plunge and In April 2004, Overseas Production Soars at Toyota, Nissan, and Mazda: Big Shift Toward Quality with Big Three Situation Worsening.) This has left the Big Three with large excess inventories of unsold 2004 vehicles, per the Detroit Free Press. The reported number of excess vehicles sitting in dealership car lots, mall parking lots, and assembly plant security areas are given in the table below.
Auto Manufacturer Excess Inventory General Motors 206,000 Ford 72,000 Chrysler 49,000 The following table gives the excess inventories adjusted for year-to-date market shares and expressed in GM equivalents.
Auto Manufacturer Excess Inventory in GM equivalents General Motors 206,000 Ford 102,000 Chrysler 95,000 From the foregoing table, GM's excess inventory is about double those of Ford and Chrysler, when the latter are expressed in GM equivalents. This suggests that the consumer shift toward quality came as a much greater surprise to GM than it did to Ford and Chrysler. And this coupled with GM's reliability numbers (see Table I-MVRP, Table I, and General Motors Quality Drops Again) suggests that it may have come as a well nigh complete surprise.
Source for 2004 excess inventories: "3.5 Million Unsold Vehicles: Automakers Have a Big Glut," Detroit Free Press, http://www.freep.com/money/autonews/sales14_20040714.htm
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Auto on Info Standings for Selected Search Phrases on Auto News
Site Rank in Results for Search Phrase Car Quality News Site Rank in Results for Search Phrase Auto Quality News Site Rank in Results for Search Phrase Auto News First by Yahoo! Search from 5,230,000 results First by Yahoo! Search from 3,510,000 results Thirty-ninth by Yahoo! Search from 37,600,000 results First by MSN Search from 1,110,112 results First by MSN Search from 716,283 results Fifteenth by MSN Search from 7,682,302 results Fifteenth by Google from 3,730,000 results Tenth by Google from 2,400,000 results Eightieth by Google from 7,450,000 results Standings are as of 14/03/2004.
